Privacy Policy

At Dog Daycare Pflugerville, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you use our contact form or request services, we may collect:

• Name
• Email address
• Phone number
• Pet's name, breed, and age
• Service preferences and timeframe
• Any additional information you provide in messages or forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule evaluations and appointments for your pet
• Communicate about our services, promotions, and updates
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, form processing services)
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner

Third-Party Services

Our website uses Web3Forms for contact form submissions. When you submit a form, your information is processed through their service and sent to our email. Web3Forms' handling of your data is subject to their own privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for customer service and record-keeping purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: woof@dogdaycarepflugerville.com
• Address: 1308 Picadilly Dr, Building 3, Pflugerville, TX 78660

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.